Success StoriesOur goal is to offer a large scale of services to companies and organisations that station employees abroad or that hire employees from abroad. We are proud to say that most renowned multinationals and Government organisations have found their way to KHZ.
Next to the business market, KHZ International Movers is also known as a specialist for private removals.
Below, please find some client feedback we would like to share with you.
"Dear Mr. Van Zutphen,
Firstly, I would like to wish you and your colleagues, whom I have spoken with frequently, a very Happy New Year. Initially the removal truck was supposed to leave the day after Christmas, however this ended up being one day later due to customs. The movers were on route for 2 days, about 800km, and arrived on the 29th of December at about 10:00 a.m. Multiple boxes had been opened by the customs authorities and most of the boxes were the originals and did not have KHZ marked on them.
This shipment was physically examined by the customs authorities and luckily there were no detrimental consequences.
We are extremely glad that we did not need to pay 2000 euro extra for import taxies and duties, like one of my colleagues experienced that did not move through KHZ. Only a few boxes were dented and after opening them there were no damages to be seen. Peter, one of your employees, had filled in the lists accurately, that there was no need to open all the boxes. I think everything has arrived quite well. Your movers did a precise and careful packing job.
Well that is my story until now. We are satisfied with KHZ and we will definitely, when opportunity appears, tell others our story.
Thanks again for your very professional approach and thank all of KHZ.”
Cor, Rahayu en Giorgio Wals - Indonesia
“Removals, they have to take place, it may not be too expensive, but it must be done by people that are the experts. I called KHZ, especially seeing that they do many international removals; they seemed to me to be the best party for the job.
It has to be said, everything was arranged very well from A to Z. An excellent crew during the removal, great communication during the preparations and there was not a scratch on the walls! I can definitely recommend KHZ to handle your removal.”
Mr. Oren Schrijver – Dutch Musical Star, TV Host
At the end of November KHZ carried out removal from Amsterdam to Frankfurt. Conclusion: Fantastic!
Why? The reason being that it has never gone this smoothly, quick and comfortably ( and I have moved several times!) During the proposal stage the Sales Manager had already given a lot of practical tips. After choosing KHZ you receive 1 main contact person, the move coordinator. He/she discusses all the details, such as the planning and regularly contacts you during the removal process to answer any questions and to ask how things are going.
On the removal day the movers ( I had 4 of them) came to pack and load. Firstly, they did a walk through of the residence to check to see what was going and what was staying behind, and then straight to work. They did all the work and I pleasantly watched and sat around, which was quite strange. Working hard, but then working really hard, before you realise it everything is packed and loaded. The next day the removal truck arrived at my new residence earlier than I did. Of the 4 movers that packed and loaded, 2 of them came to Frankfurt, which was really efficient, due to the fact that they had disassembled numerous pieces of furniture so they knew how to assemble them without hesitation. There were 2 familiar faces and were assisted by one of German colleague.
Again they were working hard and everything was where it was supposed to be in the shortest amount of time. It was really handy that the movers assembled and placed the furniture first, because then I could start with the unpacking. Unfortunately, my unpacking assistant fell ill, but there was a quick solution. After discussing this with KHZ and the movers, the movers stayed to assist me with the unpacking. KHZ indicated “no problem, it is part of the service”.
This was great, by that afternoon, everything was unpacked, all my belongings were moved and I was box free and pretty much settled into my new home. As for my next removal? Definitely KHZ!
P.S. Removal damage, well to be honest, there was something... a carton of couscous could not handle the pressure and burst... but that was all!
Ms. Sunni Holtman – De Nederlandsche Bank
“KHZ brought out an offer for our move to Canada in 2004. Despite of the very professional impression they made, I eventually selected a less professional (budget) removal company with an offer that was about Euro 500,-- lower. This was a mistake. From day one communication failed, I had to explain who I was every time I called them. On the removal day, they did not bring enough boxes and in Canada they made us wait unnecessary for two weeks because apparently they had put a wrong name on the packing list. On top of that our container had a hole in the roof and when we opened it at destination, a lot of boxes were wet and mattresses covered with mould! It took us 7 months of blood, sweat & irritation to get our damage claim settled with an (also hard to reach) insurance company. This year me & my family moved back to The Netherlands but this time we DID use KHZ. Although I probalby was a hard to please customer, they made it an unforgettable experience, in a positive way! We would like to thank KHZ for our regained trust in international moving. In two years we will probably be moving to China and we are already looking forward to the movers Ad, Nico and Berend”. Guido de Laat, Uden 2008
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