At the end of November KHZ carried out removal from Amsterdam to Frankfurt. Conclusion: Fantastic!
Why? The reason being that it has never gone this smoothly, quick and comfortably ( and I have moved several times!) During the proposal stage the Sales Manager had already given a lot of practical tips. After choosing KHZ you receive 1 main contact person, the move coordinator. He/she discusses all the details, such as the planning and regularly contacts you during the removal process to answer any questions and to ask how things are going.
On the removal day the movers ( I had 4 of them) came to pack and load. Firstly, they did a walk through of the residence to check to see what was going and what was staying behind, and then straight to work. They did all the work and I pleasantly watched and sat around, which was quite strange. Working hard, but then working really hard, before you realise it everything is packed and loaded. The next day the removal truck arrived at my new residence earlier than I did. Of the 4 movers that packed and loaded, 2 of them came to Frankfurt, which was really efficient, due to the fact that they had disassembled numerous pieces of furniture so they knew how to assemble them without hesitation. There were 2 familiar faces and were assisted by one of German colleague.
Again they were working hard and everything was where it was supposed to be in the shortest amount of time. It was really handy that the movers assembled and placed the furniture first, because then I could start with the unpacking. Unfortunately, my unpacking assistant fell ill, but there was a quick solution. After discussing this with KHZ and the movers, the movers stayed to assist me with the unpacking. KHZ indicated “no problem, it is part of the service”.
This was great, by that afternoon, everything was unpacked, all my belongings were moved and I was box free and pretty much settled into my new home. As for my next removal? Definitely KHZ!
P.S. Removal damage, well to be honest, there was something… a carton of couscous could not handle the pressure and burst… but that was all!
Ms. Sunni Holtman – De Nederlandsche Bank